Services

Pool & Spa Services

Please note:  We are currently experiencing higher than normal wait times for service.  We must place a priority on spas purchased through Crystalview and on emergency calls.  Emergency means the spa or pool is not running and there is a risk of more damage taking place.

We are trying our best to keep our service waits low, the current labour shortage combined with high cost of living on the North Shore is making it hard to do so.

Thank you for your patience

We have a full service department that is factory trained to service everything we sell.  Our maintenance department provides weekly or bi-weekly visits to keep your pool or spa in perfect running condition.

Repair Rates

 A Charge of $10 - $20 for shop supplies is added to all service calls Cost
Regular Call Out Fee - Includes First Hour 1 Person $129
2 Person $249
Senior Tech Call Out Fee - Includes First Hour 1 Person $159
2 Person $309
After First Hour - Regular Tech 1 Person Per Hour $109
2 Person Per Hour $199
After First Hour - Senior Tech 1 Person Per Hour $129
2 Person Per Hour $249
In Shop 1 Person Per Hour $99
Cleaning Call Out Fee - Includes First Hour 1 Person Per Hour $100
After First Hour - Cleaning Fee 1 Person Per Hour $90
Travel Time Starting at Per Hour $75
Spa Cover Delivery Lower Mainland $45
Spa Cover Delivery & Disposal Lower Mainland $75
EMERGENCY RATES 2 X Equivalent Rate